To better provide the following services, we assign a senior network consultant to your account as part of your Total Support.  Your consultant meets with you and your staff on a pre-determined regular basis--providing guidance and technical leadership.


• Strategic Technology Consulting
• Technology Planning
• Technology Budgeting
• Capacity planning
• Disaster Recovery Planning
• Performance base lining & reporting
• Trouble ticketing
• Problem Resolution
• Vendor selection & management
• IT Purchasing
• Warranty Management
• Monthly Status Reports
• Semi-Annual Strategy Reviews
• Create and maintain an inventory of hardware, software and network equipment
• Asset tracking & Asset Management
• Software/Licensing Compliance Audit
• Dedicated Technical Administrator (DTATM)
• Problem escalation & callouts